Shipping policy
Effective Date: April 11, 2025
We are committed to delivering your orders in a timely and reliable manner. Please read the following carefully so you know what to expect after placing your order.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive a confirmation email once your order has been placed, and a separate shipping notification with tracking details once your order has been dispatched.
Shipping Timeframes
| Destination | Estimated Delivery Time |
|---|---|
| United States | 7–15 business days |
| United Kingdom | 10–18 business days |
| Canada | 10–20 business days |
| Australia | 10–20 business days |
| Rest of World | 14–25 business days |
Please note: These are estimates and may vary due to customs processing, carrier delays, or peak seasons.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions — subscribe to our newsletter to stay informed.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this to monitor your shipment's progress. Please allow up to 48 hours for tracking information to update after dispatch.
Customs & Import Duties
For international orders, customs fees, import duties, or taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our product or shipping prices. We recommend checking with your local customs office for more information before placing an order.
Lost or Delayed Shipments
If your order has not arrived within the estimated timeframe, please contact us at [hello@accrosstheglobe.store]. We will investigate with the carrier and work to resolve the issue as quickly as possible.
For information on returns related to shipping issues, please see our Return & Refund Policy. For general inquiries, visit our Contact Us page or review our Terms Of Service.